Dallas R08 Outage

Incident Report for LevelOneServers

Resolved

This incident has been resolved.

Posted Feb 18, 2023 - 20:45 UTC

Monitoring

The PDU was replaced and all services are up, we're monitoring the rack.

Posted Feb 18, 2023 - 19:38 UTC

Update

The team has narrowed down the issue to be one of the rack's PDUs.
The PDU is currently being replaced.

Posted Feb 18, 2023 - 19:35 UTC

Identified

It appears there is a power issue in the rack. On-site staff team is looking into it.

Posted Feb 18, 2023 - 19:05 UTC

Update

We are continuing to investigate this issue.

Posted Feb 18, 2023 - 18:59 UTC

Investigating

We are currently investigating this issue.

Posted Feb 18, 2023 - 18:54 UTC

This incident affected: Storage KVM VPS (STKVM002) and dal.c1 (r08.dal.c1).