Dallas, TX - Network Outage

Incident Report for LevelOneServers

Resolved

This incident has been resolved.
Posted Aug 31, 2024 - 21:55 UTC

Monitoring

Traffic is stabilizing again.
Posted Aug 31, 2024 - 19:55 UTC

Identified

We are working to resolve the issue
Posted Aug 31, 2024 - 17:26 UTC

Monitoring

Traffic is recovering
Posted Aug 31, 2024 - 15:59 UTC

Identified

It appears we are being attacked again on multiple subnets. We are working to mitigate it.
Posted Aug 31, 2024 - 10:20 UTC

Monitoring

We've blocked the IPs getting attacks, and it seems like the traffic is normalizing.
We're monitoring the status.
Posted Aug 31, 2024 - 09:09 UTC

Identified

This seems like a large ddos attack that was not getting filtered. We're investigated with Hivelocity why this is not being mitigated.
Posted Aug 31, 2024 - 08:36 UTC

Investigating

We're investigated with Hivelocity the reason for the outage that started around 5am UTC
Posted Aug 31, 2024 - 08:21 UTC
This incident affected: dal.c1 (r01.dal.c1, r02.dal.c1, r03.dal.c1, r04.dal.c1, r05.dal.c1, r06.dal.c1, r07.dal.c1).
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