Dallas, TX - Partial Outage

Incident Report for LevelOneServers

Resolved

Power was restored
Posted Aug 21, 2024 - 06:24 UTC

Identified

Two of the PDUs were reset and power was restored. We are working on powering on the servers.
Posted Aug 21, 2024 - 05:58 UTC

Update

It appears this is a power outage on two of the PDUs in the rack, we are checking with the onsite techs.
The machine that is responsible for doing the routing to Path is down as well, we've disabled routing to Path for now.
Posted Aug 21, 2024 - 05:29 UTC

Investigating

We are currently investigating this issue.
Posted Aug 21, 2024 - 05:25 UTC
This incident affected: dal.c1 (r01.dal.c1).